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Quoting & Ordering

 

How to get a Prolam quote, place an order, and understand lead times for glulam and PLX products.

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What is the lead time for Prolam products?

Lead times for Prolam engineered timber products vary depending on the product type and current manufacturing schedules.

For the most up-to-date information, refer to the lead times page on the Prolam website.
For urgent orders, contact the Prolam team directly. 

How do I order Prolam glulam timber products for my project?

Prolam glulam timber products are available to order through timber merchants across New Zealand.

To place an order or request pricing on Prolam products, please contact your local timber merchant.

Prolam stockists include New Zealand's major timber suppliers including PlaceMakers, Carters, Mitre 10, Bunnings, ITM, and BuildLink as well as smaller independent stores.

View our store locator here.

Can I order Prolam timber directly or do I go through a trade store?

Prolam glulam and engineered timber products are available through your local timber merchant.

To place an order or request pricing, contact your nearest timber merchant directly.

If you are unsure where to purchase Prolam products, use our store locator or contact the Prolam team and we can help direct you to your nearest stockist. 

Do you deliver throughout New Zealand?

Prolam glulam products are delivered to trade stores throughout New Zealand's North and South Islands.

Typical delivery times range between 2–5 days for standard lengths depending on location.

If you require a special delivery, please arrange this with the store or contact our team. Lead times and freight delivery timeframes are available here. 

Where can I buy Prolam products?

Prolam glulam products are available through timber merchants and building supply channels throughout New Zealand.

Our team can help connect you with the most suitable supplier for your project.

Can I get Prolam glulam timber made to a custom size or length?

Yes. Prolam engineered timber posts and beams can be manufactured to custom sizes or lengths.
For manufacturing efficiency, custom orders are typically available for quantities of five or more.

Please contact the Prolam team to check if we can do your requested dimensions. 

Can I get a quote or indicative pricing?

Yes. Prolam can provide project-specific pricing for glulam and engineered timber solutions once drawings or project information have been reviewed. Pricing will vary depending on spans, loads, dimensions, detailing, and overall project requirements.

Contact us with your requrements.

Can you revise or update a quote?

Yes. If your plans or requirements have changed, the Prolam team can review your updated information and provide revised pricing for your engineered timber solution. 

What finishes can Prolam engineered timber come in?

Prolam visual-grade glulam products are available in four finishes: machined uncoated finish, pre-primed finish, sanded and sealed finish and bandsawn finish.

Learn more about our finishes here. 

Are exposed truss and portal prices project-specific?

Yes. Most exposed truss and portal frame solutions are custom designed, so pricing is typically based on the specific structural and architectural requirements of each project.

How does ordering and supply work for the Prolam Raking Portal?

Prolam makes the ordering and supply of the Raking Portal easy for builders by supplying it as a complete package through the builder’s preferred merchant, with the timber and fixings bundled together rather than sourced separately.

Contact our design service team to learn more.

What are the standard sizes and lengths for Prolam posts and beams?

Prolam engineered timber posts and beams are available in a wide range of sizes and lengths.
Posts range from 88 × 88 mm to 300 × 300 mm, with lengths from 2.4 m to 16 m. Beams range from 140 × 42 mm to 595 × 260 mm, with lengths from 3.6 m to 16 m.

For a full list of sizes, lengths, and product codes, view or download our Prolam Product List. 

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